Frequently Asked Questions
What are our hours?
Our regular clinic hours are , Monday through Friday. Although the providers do not see patients between , our office is open during that time.
Do you take new patients?
Yes! Please call our front desk at 513-860-4600, press #2, and our receptionists will be happy to get you scheduled for your new patient appointment.
What can I do if I am ill?
If you are feeling ill, we ask that you call our office during regular office hours, (Monday-Friday ) and speak to our front office staff, who will instruct you on your options of care. Depending on your symptoms, you may be offered an appointment, or if symptoms are serious in nature, it may be recommended that you go to the Emergency Room. BRFM is prepared to meet your unexpected medical needs even when your preferred provider is not available. If you have a non-life-threatening illness that needs immediate attention, another one of our providers will be happy to see you for a same-day appointment. We ask that you always contact our office when possible before going to the emergency room. We have a provider that is on-call 24 hours a day, 7 days a week to answer your emergency calls. Emergency Room visits can often times be avoided by speaking with one of our providers first. If you or someone under your care is experiencing a life-threatening emergency, call 911. Please obtain a copy of all tests taken and contact your physician as soon as possible after an emergency room visit to determine the best course of treatment.
I received a bill and have questions about it. Who can I call for assistance?
If you have a question about your bill please call our billing company at 607-760-1326. Bev will be happy to help you.


