Nondiscrimination Notice

The short version

We treat every patient fairly. We follow federal civil rights laws, and we do not turn anyone away or treat anyone differently because of who they are. If you need help communicating with us, or you believe you were treated unfairly, call us. You can also file a complaint with the federal government.

Our nondiscrimination statement

Beckett Ridge Family Medicine complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Beckett Ridge Family Medicine does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

How to ask for help

If you need help communicating with us, tell us when you call and we will work with you. This includes help because of a disability or because English is not your first language.

If you need an accommodation for your visit, let us know when you call so we can plan ahead.

Call the office at (513) 860-4600, Monday through Friday, 7:30 AM to 4:30 PM.

If you believe you were treated unfairly

If you believe we failed to provide help you needed, or discriminated against you in another way on the basis of race, color, national origin, age, disability, or sex, you can tell us. Call the office at (513) 860-4600 and tell us you want to make a complaint.

How to file a complaint with HHS

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR):

• Online: the OCR Complaint Portal
• Phone: 1-800-368-1019 (TDD 1-800-537-7697)
• Email: OCRMail@hhs.gov

Filing a complaint with us does not stop you from filing one with OCR.

Questions about this page? Call the office at (513) 860-4600.